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Splinter problems reported in the last 24 hours
Most Common Problems
Have an issue with Splinter? Report your problem
Troubleshooting Splinter: How to Fix Common Problems and Isuses
Common fixes:
Clear the Cache of Your PC or Console
Update Splinter game Licenses (PS Only).
Power cycling your console (PlayStation 4 & Xbox One): Turn off your console » unplug power-cable for 1min. » Plug power-cable back » restart console » Run Splinter again.
Install Missing Multiplayer packages.
How to Fix Splinter Game Server Connection Problems:
Reset Winsock:
Press » Search bar » and type CMD. Now, Right-click Command Prompt when it comes up as a result and select Run as administrator. In Command Prompt, type 'netsh winsock reset' and hit Enter (on your keyboard). Now, Restart your computer and Launch Splinter and check if the issue persists.
Close all other Internet connected apps.
Restart your network (modem or wi-fi).
Contact Hobo Studios Customer Service
If the problem still persists, contact Hobo Studios customer support. Here is how:
Open email client
Provide all neccessary details about the issues you're experiencing.
Splinter is a first-person movie/video game hybrid where the player explores the warehouse of a transhumanist hacker collective, watching full motion video clips that answer the question: What happened to Mason?
Splinter is an experiment with a new style of storytelling. A full playthrough is approximately 2 hours long, similar to a feature film.
