Troubleshooting : How to Fix Common Problems and Isuses
Common fixes:
- Clear the Cache of Your PC or Console
- Update game Licenses (PS Only).
- Power cycling your console (PlayStation 4 & Xbox One): Turn off your console » unplug power-cable for 1min. » Plug power-cable back » restart console » Run again.
- Install Missing Multiplayer packages.
How to Fix Game Server Connection Problems:
- Reset Winsock:
- Press » Search bar » and type CMD. Now, Right-click Command Prompt when it comes up as a result and select Run as administrator.
In Command Prompt, type 'netsh winsock reset' and hit Enter (on your keyboard).
Now, Restart your computer and Launch and check if the issue persists.
- Close all other Internet connected apps.
- Restart your network (modem or wi-fi).
Contact Bandai Namco Entertainment Inc. Customer Service
If the problem still persists, contact Bandai Namco Entertainment Inc. customer support. Here is how:
- Open email client
- Provide all neccessary details about the issues you're experiencing.
- Send your email to
ABOUT THE GAME
This is a free-to-play team battle action game based on the "Mobile Suit Gundam" series of the Universal Century.Whether by land or by space, lay waste to your foes using either your favorite Mobile Suit or roam the battlefield as infantry and capture important objectives.■Maximum 6 vs. 6 online battlesJoin players around the globe in 6v6 team online battles on realistic battlefields!■Infantry CombatMobile Suits aren't the only heroes on the battlefield! Take on the role of a pilots that can place bombs in enemy bases or request support fire to contribute to the cause!■Acquire & Customize Mobile SuitsAcquire new Mobile Suits using the DP you earn from matches, or by using purchased tokens from our weekly Supply DropsOnce acquired, develop your Mobile Suits by customizing specific parts and weapons, or unlocking other important abilities through the hangar■Base CampAn online lobby where you can connect with players from around the world!As a pilot, you can strengthen your MS and prepare for various battles in the base camp. In addition, you can freely interact with various war buddies on the road!
