Troubleshooting Neko Ghost, Jump! Prologue: How to Fix Common Problems and Isuses
Common fixes:
- Clear the Cache of Your PC or Console
- Update Neko Ghost, Jump! Prologue game Licenses (PS Only).
- Power cycling your console (PlayStation 4 & Xbox One): Turn off your console » unplug power-cable for 1min. » Plug power-cable back » restart console » Run Neko Ghost, Jump! Prologue again.
- Install Missing Multiplayer packages.
How to Fix Neko Ghost, Jump! Prologue Game Server Connection Problems:
- Reset Winsock:
- Press » Search bar » and type CMD. Now, Right-click Command Prompt when it comes up as a result and select Run as administrator.
In Command Prompt, type 'netsh winsock reset' and hit Enter (on your keyboard).
Now, Restart your computer and Launch Neko Ghost, Jump! Prologue and check if the issue persists.
- Close all other Internet connected apps.
- Restart your network (modem or wi-fi).
Contact Burgos Games Customer Service
If the problem still persists, contact Burgos Games customer support. Here is how:
- Open email client
- Provide all neccessary details about the issues you're experiencing.
- Send your email to [email protected]
ABOUT THE GAME
Neko Ghost, Jump! Prologue is the first complete biome of a 2D/3D Puzzle-Platformer where you switch between 2D & 3D camera perspectives and between your physical form & ghost form to solve puzzles, collect coins, combat enemies and clear levels faster.Five handcrafted levels that will sometimes leave you scratching your head to progress until the finale with the Grassylands Boss. Can you defeat it?Competitive? There are leaderboards in every level so you can compete against others.Want to take your sweet time? Don't worry about the clock. Explore, solve puzzles, find secrets all the while collecting as many coins as possible and unlocking new customization options!Action junky? Defeat enemies for extra loot!
