Troubleshooting JoY: How to Fix Common Problems and Isuses
Common fixes:
- Clear the Cache of Your PC or Console
- Update JoY game Licenses (PS Only).
- Power cycling your console (PlayStation 4 & Xbox One): Turn off your console » unplug power-cable for 1min. » Plug power-cable back » restart console » Run JoY again.
- Install Missing Multiplayer packages.
How to Fix JoY Game Server Connection Problems:
- Reset Winsock:
- Press » Search bar » and type CMD. Now, Right-click Command Prompt when it comes up as a result and select Run as administrator.
In Command Prompt, type 'netsh winsock reset' and hit Enter (on your keyboard).
Now, Restart your computer and Launch JoY and check if the issue persists.
- Close all other Internet connected apps.
- Restart your network (modem or wi-fi).
Contact TrerPlay Customer Service
If the problem still persists, contact TrerPlay customer support. Here is how:
- Open email client
- Provide all neccessary details about the issues you're experiencing.
- Send your email to [email protected]
ABOUT THE GAME
JoY is a unique 2D horror game that blends unsettling mini-games with chilling cutscenes. What begins as an innocent experience quickly turns sinister, drawing you into a dark, unpredictable journey filled with unexpected scares. Immerse yourself in an atmosphere of tension and suspense that keeps you on edge from start to finish. Are you ready to face the fear and discover the hidden terrors within JoY?
Prepare for a haunting experience like no other.
