Troubleshooting Crystal Caves HD: How to Fix Common Problems and Isuses
Common fixes:
- Clear the Cache of Your PC or Console
- Update Crystal Caves HD game Licenses (PS Only).
- Power cycling your console (PlayStation 4 & Xbox One): Turn off your console » unplug power-cable for 1min. » Plug power-cable back » restart console » Run Crystal Caves HD again.
- Install Missing Multiplayer packages.
How to Fix Crystal Caves HD Game Server Connection Problems:
- Reset Winsock:
- Press » Search bar » and type CMD. Now, Right-click Command Prompt when it comes up as a result and select Run as administrator.
In Command Prompt, type 'netsh winsock reset' and hit Enter (on your keyboard).
Now, Restart your computer and Launch Crystal Caves HD and check if the issue persists.
- Close all other Internet connected apps.
- Restart your network (modem or wi-fi).
Contact Apogee Software Customer Service
If the problem still persists, contact Apogee Software customer support. Here is how:
- Open email client
- Provide all neccessary details about the issues you're experiencing.
- Send your email to [email protected]
ABOUT THE GAME
The best miner in the Galaxy is back! Revisit the 3 original episodes in spectacular HD and guide Mylo through a brand new episode featuring new enemies, break away platforms and new biomes! Ramp up the excitement and compete against your friends on the online leaderboards, collect all 32 achievements and because we’re old school developers, there’s a Secret Level that’s quite revealing! Need even more adventure, well no problem, we are including a new in-game level editor via Steam Workshop so you can create as many new adventures you want and share them with everyone! Help Mylo get that burger joint all over again by guiding him through the original 3 episodes in HD! All new achievements will have you competing for that top position of the online leaderboard! Unearth exciting adventures in the all new Crystal Caves Episode, with challenging puzzles, action oriented hazards and rewards, featuring sandworms, break away platforms and much more! Be the first to earn all the achievements including discovering the “Secret of the Volcano”! Challenge your friends to beat your own adventures using our built-in level editor from the Steam Workshop New Difficulty levels, Cloud Saves, New OST in the classic style and finally get that damn hard crystal!Modernizing the visuals of a classic game in HD in the mind of a gamer isn’t enough. A true remastering of a classic game must mean preserving everything that made the original game challenging, fun and addictive, well we did this and more with Crystal Caves by incorporating a new vibrant color pallet to the not only the gameplay action but the storyboard elements as well. Let’s not forget about YOU being able to use all of these new assets that include interactive environment tiles to build your own adventure as well! With our easy to learn level editor, you will be designing your own crazy adventures and be able to share them with your friends, and even put in yet another impossibly hard to get crystal! Stop reading a...