Troubleshooting Hyde and Zeke: How to Fix Common Problems and Isuses
Common fixes:
- Clear the Cache of Your PC or Console
- Update Hyde and Zeke game Licenses (PS Only).
- Power cycling your console (PlayStation 4 & Xbox One): Turn off your console » unplug power-cable for 1min. » Plug power-cable back » restart console » Run Hyde and Zeke again.
- Install Missing Multiplayer packages.
How to Fix Hyde and Zeke Game Server Connection Problems:
- Reset Winsock:
- Press » Search bar » and type CMD. Now, Right-click Command Prompt when it comes up as a result and select Run as administrator.
In Command Prompt, type 'netsh winsock reset' and hit Enter (on your keyboard).
Now, Restart your computer and Launch Hyde and Zeke and check if the issue persists.
- Close all other Internet connected apps.
- Restart your network (modem or wi-fi).
Contact Mystic Mask Media Customer Service
If the problem still persists, contact Mystic Mask Media customer support. Here is how:
- Open email client
- Provide all neccessary details about the issues you're experiencing.
- Send your email to [email protected]
ABOUT THE GAME
Deep in the darkness, a boy wanders to find his way as a mysterious figure lurks. The boy searches for the light of hope. He hides among the shadows while the other seeks to seize the light away.Join Hyde as he attempts to escape the castle. Collect keys, cast magic, and hide behind objects as you try to avoid the mysterious figure trying to hinder Hyde's progress.Features: Dynamic Lighting System 3D Sounds Whimsical Hand Drawn Animation Open-Ended Storyboard Ending Multiple Difficulties Online Leaderboards