Troubleshooting The Magic Elevator: How to Fix Common Problems and Isuses
Common fixes:
- Clear the Cache of Your PC or Console
- Update The Magic Elevator game Licenses (PS Only).
- Power cycling your console (PlayStation 4 & Xbox One): Turn off your console » unplug power-cable for 1min. » Plug power-cable back » restart console » Run The Magic Elevator again.
- Install Missing Multiplayer packages.
How to Fix The Magic Elevator Game Server Connection Problems:
- Reset Winsock:
- Press » Search bar » and type CMD. Now, Right-click Command Prompt when it comes up as a result and select Run as administrator.
In Command Prompt, type 'netsh winsock reset' and hit Enter (on your keyboard).
Now, Restart your computer and Launch The Magic Elevator and check if the issue persists.
- Close all other Internet connected apps.
- Restart your network (modem or wi-fi).
Contact LAB4242 Customer Service
If the problem still persists, contact LAB4242 customer support. Here is how:
- Open email client
- Provide all neccessary details about the issues you're experiencing.
- Send your email to [email protected]
ABOUT THE GAME
The Magic Elevator takes you on a journey into 5 magical worlds.
Explore the wonderful underwater world, fly through space, take a ride in winter wonderland, get mystified in the clouds or be amazed in a magical fantasy world.
Every journey is about 6 minutes.
Just sit or stand and select one of the worlds.
Enjoy and be amazed by the magic that surrounds you.
We even integrated a bit of gameplay. In the rides there is garbage hidden. You have to find it and looking at it for a few seconds to be collected.
Good luck and enjoy the ride!
This game is great for kids and has been tested at VR events where everyone loved it!
