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Published by Bloober Team SA

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Troubleshooting The Medium: How to Fix Common Problems and Isuses


    The Medium down?   The Medium not working  


Common fixes:

  1. Clear the Cache of Your PC or Console
  2. Update The Medium game Licenses (PS Only).
  3. Power cycling your console (PlayStation 4 & Xbox One): Turn off your console » unplug power-cable for 1min. » Plug power-cable back » restart console » Run The Medium again.
  4. Install Missing Multiplayer packages.

How to Fix The Medium Game Server Connection Problems:


  1. Reset Winsock:
    • Press » Search bar » and type CMD. Now, Right-click Command Prompt when it comes up as a result and select Run as administrator.
      In Command Prompt, type 'netsh winsock reset' and hit Enter (on your keyboard).
      Now, Restart your computer and Launch The Medium and check if the issue persists.
  2. Close all other Internet connected apps.
  3. Restart your network (modem or wi-fi).


Contact Bloober Team SA Customer Service

If the problem still persists, contact Bloober Team SA customer support. Here is how:

  1. Open email client
  2. Provide all neccessary details about the issues you're experiencing.
  3. Send your email to [email protected]

ABOUT THE GAME



ADD TO WISHLISTTHE MEDIUM PRE-ORDER PACKPre-order The Medium now and get these special digital bonuses for free! The Medium Pre-Order Pack includes:The Medium (game)Original Soundtrack (digital) - co-composed by legendary Japanese composer Akira Yamaoka of the Silent Hill fame, and Arkadiusz Reikowski - a Hollywood Music in Media Awards nominee best known for Blair Witch, Layers of Fear, and Observer.The Art of The Medium - an official digital album that will lead you through the game’s unsettling physical world and ominous spirit world, inspired by the art of Zdzisław Beksiński, a Polish dystopian surrealist internationally recognized for his distinctive and strikingly haunting style.About the GameDiscover a dark mystery only a medium can solve. Explore the real world and the spirit world at the same time. Use your psychic abilities to solve puzzles spanning both worlds, uncover deeply disturbing secrets, and survive encounters with The Maw - a monster born from an unspeakable tragedy..The Medium is a third-person psychological horror game that features patented dual-reality gameplay and an original soundtrack co-composed by Arkadiusz Reikowski and Akira Yamaoka.Wield unique psychic abilities reserved for those with the gift. Travel between the realities or explore them both at the very same time. Use the Out of Body experience to investigate places where your real-world self can’t go. Create energy shields and deliver powerful spirit blasts to survive the spirit world and its otherworldly dangers.Delve deep into a mature and morally ambiguous story, where nothing is what it seems and everything has another side. As a medium you see, hear and experience more than others, and with every new perspective you will change your perception on what happened at the Niwa resort.Never-seen-before and officially patented gameplay that plays out across two worlds displayed at the same time. Explore the physical world and the spirit world simultaneously, and use the interactions...

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