Troubleshooting Pure Soul: How to Fix Common Problems and Isuses
Common fixes:
- Clear the Cache of Your PC or Console
- Update Pure Soul game Licenses (PS Only).
- Power cycling your console (PlayStation 4 & Xbox One): Turn off your console » unplug power-cable for 1min. » Plug power-cable back » restart console » Run Pure Soul again.
- Install Missing Multiplayer packages.
How to Fix Pure Soul Game Server Connection Problems:
- Reset Winsock:
- Press » Search bar » and type CMD. Now, Right-click Command Prompt when it comes up as a result and select Run as administrator.
In Command Prompt, type 'netsh winsock reset' and hit Enter (on your keyboard).
Now, Restart your computer and Launch Pure Soul and check if the issue persists.
- Close all other Internet connected apps.
- Restart your network (modem or wi-fi).
Contact Tribus Games Indie Customer Service
If the problem still persists, contact Tribus Games Indie customer support. Here is how:
- Open email client
- Provide all neccessary details about the issues you're experiencing.
- Send your email to [email protected]
ABOUT THE GAME
Pure Soul: The Journey of the Witch Emily tells the story of a young girl who is looking for answers about her mother, she ends up embarking on a journey in a fantasy world full of adventures and dangers, now Emily has one more mission, save the people who are turning into monsters.
In Pure Soul: The Journey of the Witch you control the Witch Emily who has just discovered her powers, the game has a simple gameplay to dodge, jump obstacles, collect potions and defeat monsters, the game is made with beautiful graphics in pixel style 3D with cartoon.
