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Ashina: The Red Witch: Prologue problems reported in the last 24 hours
Most Common Problems
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Troubleshooting Ashina: How to Fix Common Problems and Isuses
Common fixes:
Clear the Cache of Your PC or Console
Update Ashina game Licenses (PS Only).
Power cycling your console (PlayStation 4 & Xbox One): Turn off your console » unplug power-cable for 1min. » Plug power-cable back » restart console » Run Ashina again.
Install Missing Multiplayer packages.
How to Fix Ashina Game Server Connection Problems:
Reset Winsock:
Press » Search bar » and type CMD. Now, Right-click Command Prompt when it comes up as a result and select Run as administrator. In Command Prompt, type 'netsh winsock reset' and hit Enter (on your keyboard). Now, Restart your computer and Launch Ashina and check if the issue persists.
Close all other Internet connected apps.
Restart your network (modem or wi-fi).
Contact GrabTheGames Customer Service
If the problem still persists, contact GrabTheGames customer support. Here is how:
Open email client
Provide all neccessary details about the issues you're experiencing.
ADD FULL GAME TO YOUR WISHLISThttps://store.steampowered.com/app/1259140/Ashina_The_Red_Witch/About the GameThe story is about Ash. An ordinary girl who takes a journey through a mysterious spirit world filled with strange creatures. Ash must find her way back home...before something else finds her.Ashina: The Red Witch is an exploration-based story-adventure game. Use items to solve puzzles as well as talking to various other characters to help dig into the story even further. Take control of Ash and discover the events before the first chapter of this story driven adventure game. Enjoy the prologue of Ashina: The Red Witch!