Troubleshooting Planisphere: How to Fix Common Problems and Isuses
Common fixes:
- Clear the Cache of Your PC or Console
- Update Planisphere game Licenses (PS Only).
- Power cycling your console (PlayStation 4 & Xbox One): Turn off your console » unplug power-cable for 1min. » Plug power-cable back » restart console » Run Planisphere again.
- Install Missing Multiplayer packages.
How to Fix Planisphere Game Server Connection Problems:
- Reset Winsock:
- Press » Search bar » and type CMD. Now, Right-click Command Prompt when it comes up as a result and select Run as administrator.
In Command Prompt, type 'netsh winsock reset' and hit Enter (on your keyboard).
Now, Restart your computer and Launch Planisphere and check if the issue persists.
- Close all other Internet connected apps.
- Restart your network (modem or wi-fi).
Contact Cactus Labs Customer Service
If the problem still persists, contact Cactus Labs customer support. Here is how:
- Open email client
- Provide all neccessary details about the issues you're experiencing.
- Send your email to [email protected]
ABOUT THE GAME
AboutPlanisphere is a relaxing sandbox puzzle game about discovering and creating constellations.Discover ConstellationsPlace stars in the sky to discover the locations of constellations lost to time.Figure out their shape and connections to add them to your star log and discover the stories of the night sky.Build New ConstellationsPlace stars and connections anywhere you like, then save them into your star log as your own creation.Name the constellation and write your own story to leave your mark in the sky.
