Troubleshooting The Book of Distance: How to Fix Common Problems and Isuses
Common fixes:
- Clear the Cache of Your PC or Console
- Update The Book of Distance game Licenses (PS Only).
- Power cycling your console (PlayStation 4 & Xbox One): Turn off your console » unplug power-cable for 1min. » Plug power-cable back » restart console » Run The Book of Distance again.
- Install Missing Multiplayer packages.
How to Fix The Book of Distance Game Server Connection Problems:
- Reset Winsock:
- Press » Search bar » and type CMD. Now, Right-click Command Prompt when it comes up as a result and select Run as administrator.
In Command Prompt, type 'netsh winsock reset' and hit Enter (on your keyboard).
Now, Restart your computer and Launch The Book of Distance and check if the issue persists.
- Close all other Internet connected apps.
- Restart your network (modem or wi-fi).
Contact NFB / ONF Customer Service
If the problem still persists, contact NFB / ONF customer support. Here is how:
- Open email client
- Provide all neccessary details about the issues you're experiencing.
- Send your email to [email protected]
ABOUT THE GAME
In 1935, Yonezo Okita left his home in Hiroshima, Japan, and began a new life in Canada. Then war and state-sanctioned racism changed everything—he became the enemy. Three generations later, his grandson, artist Randall Okita, leads us on an interactive virtual pilgrimage through an emotional geography of immigration and family to recover what was lost.The Book of Distance blends techniques from mechanical sculpture, film, and stage to redefine personal storytelling in virtual reality. Family archives add a haunting layer of realism. 2D and 3D hand-crafted sets reminiscent of Japanese woodblock prints, evocative character design, and seamless choreography combine with surprising moments of interaction to gently whisk us across the ocean and through the years.Okita invites us to participate in this generous act of imagination: a space of magical theatre and generational echoes. He never strays too far from our side as we move through the story’s darker moments.
