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Moonlight Mansion problems reported in the last 24 hours
Most Common Problems
Have an issue with Moonlight Mansion? Report your problem
Troubleshooting Moonlight Mansion: How to Fix Common Problems and Isuses
Common fixes:
Clear the Cache of Your PC or Console
Update Moonlight Mansion game Licenses (PS Only).
Power cycling your console (PlayStation 4 & Xbox One): Turn off your console » unplug power-cable for 1min. » Plug power-cable back » restart console » Run Moonlight Mansion again.
Install Missing Multiplayer packages.
How to Fix Moonlight Mansion Game Server Connection Problems:
Reset Winsock:
Press » Search bar » and type CMD. Now, Right-click Command Prompt when it comes up as a result and select Run as administrator. In Command Prompt, type 'netsh winsock reset' and hit Enter (on your keyboard). Now, Restart your computer and Launch Moonlight Mansion and check if the issue persists.
Close all other Internet connected apps.
Restart your network (modem or wi-fi).
Contact CNM Customer Service
If the problem still persists, contact CNM customer support. Here is how:
Open email client
Provide all neccessary details about the issues you're experiencing.
Something just isn’t quite right, and Margarette can feel it. She and her son, Henry, struggle to remember why they’re here ; all they know is that they must escape, and do so as fast as they can. Haunted by an entity from their past, they need to cooperate and gather clues in order to find a way out ; and, at the same time, discover what happened in the cursed Duval mansion.Will you be brave enough to help them uncover the truth?KEY FEATURESCooperation-based gameplay – Play with a friend and help each other solve the different puzzles in the game. But don’t wander off too far…Story-driven exploration – Explore the Duval mansion and help Margarette and Henry rediscover their past.Victorian setting – Explore an environment heavily inspired by victorian era architecture and decor.Moonlight Mansion is a student game made for a class. It will therefore always remain in beta version.Follow us on Facebook: https://www.facebook.com/MoonlightMansion/Contact us: [email protected]
