Troubleshooting House Builder: How to Fix Common Problems and Isuses
Common fixes:
- Clear the Cache of Your PC or Console
- Update House Builder game Licenses (PS Only).
- Power cycling your console (PlayStation 4 & Xbox One): Turn off your console » unplug power-cable for 1min. » Plug power-cable back » restart console » Run House Builder again.
- Install Missing Multiplayer packages.
How to Fix House Builder Game Server Connection Problems:
- Reset Winsock:
- Press » Search bar » and type CMD. Now, Right-click Command Prompt when it comes up as a result and select Run as administrator.
In Command Prompt, type 'netsh winsock reset' and hit Enter (on your keyboard).
Now, Restart your computer and Launch House Builder and check if the issue persists.
- Close all other Internet connected apps.
- Restart your network (modem or wi-fi).
Contact FreeMind S.A. Customer Service
If the problem still persists, contact FreeMind S.A. customer support. Here is how:
- Open email client
- Provide all neccessary details about the issues you're experiencing.
- Send your email to [email protected]
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