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Troubleshooting Boris and the Dark Survival: How to Fix Common Problems and Isuses

Common fixes:

Clear the Cache of Your PC or Console
Update Boris and the Dark Survival game Licenses (PS Only).
Power cycling your console (PlayStation 4 & Xbox One): Turn off your console » unplug power-cable for 1min. » Plug power-cable back » restart console » Run Boris and the Dark Survival again.
Install Missing Multiplayer packages.

How to Fix Boris and the Dark Survival Game Server Connection Problems:

Reset Winsock:
- Press » Search bar » and type CMD. Now, Right-click Command Prompt when it comes up as a result and select Run as administrator.
  In Command Prompt, type 'netsh winsock reset' and hit Enter (on your keyboard).
  Now, Restart your computer and Launch Boris and the Dark Survival and check if the issue persists.
Close all other Internet connected apps.
Restart your network (modem or wi-fi).

Contact Joey Drew Studios Customer Service

If the problem still persists, contact Joey Drew Studios customer support. Here is how:

Open email client
Provide all neccessary details about the issues you're experiencing.
Send your email to [email protected]

ABOUT THE GAME

Play as Boris the Wolf, the cartoon companion of Bendy, as you hunt throughout the abandoned cartoon studio for the supplies Boris needs to keep going. You’re not alone! The monstrous Ink Demon stalks you at every turn. Beware the sound of his beating heart as he creeps up from behind and catches you in his dripping gaze. No where is safe. Yet secrets lie in wait for those adventurous enough to seek them out. • Outrun the Ink Demon or become his next victim. • Scavenge for supplies and keep yourself on the move. • Carefully watch your stamina and stop to eat every chance you get. • Discover hidden unlockables stashed away in the shadows. • Unveil more of the shadowy backstory of Joey Drew Studios. Will you brave the evil lurking in the studio? Will you conquer this Dark Survival? Boris is counting on you.