Troubleshooting LUX SINE: How to Fix Common Problems and Isuses
Common fixes:
- Clear the Cache of Your PC or Console
- Update LUX SINE game Licenses (PS Only).
- Power cycling your console (PlayStation 4 & Xbox One): Turn off your console » unplug power-cable for 1min. » Plug power-cable back » restart console » Run LUX SINE again.
- Install Missing Multiplayer packages.
How to Fix LUX SINE Game Server Connection Problems:
- Reset Winsock:
- Press » Search bar » and type CMD. Now, Right-click Command Prompt when it comes up as a result and select Run as administrator.
In Command Prompt, type 'netsh winsock reset' and hit Enter (on your keyboard).
Now, Restart your computer and Launch LUX SINE and check if the issue persists.
- Close all other Internet connected apps.
- Restart your network (modem or wi-fi).
Contact Alex Suber Customer Service
If the problem still persists, contact Alex Suber customer support. Here is how:
- Open email client
- Provide all neccessary details about the issues you're experiencing.
- Send your email to [email protected]
ABOUT THE GAME
Set in the Black Hills of South Dakota, this interactive VR documentary takes participants into the subterranean depths of Sanford Research Lab and Wind Cave as they unravel the cosmos from different angles.
Participants are invited to navigate the former Homestake Goldmine turned cutting-edge laboratory 4,850 feet below ground, where scientists employ a cosmic microphone to investigate the nature of dark matter. In tandem, the story also takes participants into the vast underground network of Wind Cave, the labyrinth of ancient passageways at the heart of the Lakota Sioux creation story. Both spaces transport us into a realm of sheer darkness as they explore what lies beyond light.
Using volumetric video capture technologies that see beyond the spectrum of visible lights, this immersive documentary crafts a dialogue between the scientific frontier and a realm of spiritual belief that co-exist in the storied Black Hills. As the diptych emerges in this interactive narrative, visitors to the underground are turned inwards to find their common ground.
