Troubleshooting Biolum: How to Fix Common Problems and Isuses
Common fixes:
- Clear the Cache of Your PC or Console
- Update Biolum game Licenses (PS Only).
- Power cycling your console (PlayStation 4 & Xbox One): Turn off your console » unplug power-cable for 1min. » Plug power-cable back » restart console » Run Biolum again.
- Install Missing Multiplayer packages.
How to Fix Biolum Game Server Connection Problems:
- Reset Winsock:
- Press » Search bar » and type CMD. Now, Right-click Command Prompt when it comes up as a result and select Run as administrator.
In Command Prompt, type 'netsh winsock reset' and hit Enter (on your keyboard).
Now, Restart your computer and Launch Biolum and check if the issue persists.
- Close all other Internet connected apps.
- Restart your network (modem or wi-fi).
Contact IKO Customer Service
If the problem still persists, contact IKO customer support. Here is how:
- Open email client
- Provide all neccessary details about the issues you're experiencing.
- Send your email to [email protected]
ABOUT THE GAME
With voices of actresses Charlotte Rampling (Denis Villeneuve's Dune) and Dominique Tipper (Amazon's The Expanse), Biolum is an interactive and narrative VR sci-fi experience which immerses you in the mysterious beauty of deep sea life, on a dive that takes a shocking turn for the worse.An intense narrative and interactive experienceBiolum thrusts you into the role of RACHAEL, an experienced diver exploring the abyss, guided by expedition leader EVA, a renowned marine scientist and mentor. Rachael discovers that luminescent parasites are infecting ocean flora and fauna. She gets infected herself and faces a mesmeric fight for her mind when she discovers that Eva knew all along that she was sending her into the jaws of danger. Inspired by the beauty of deep sea life, Biolum blurs the lines between biological truth and sci-fi and taps into existential themes and cosmic wonder of the great unknown.InformationsLanguage : English / FrenchNote : Biolum is a 30min interactive and narrative experience.
