Troubleshooting Hexia: How to Fix Common Problems and Isuses
Common fixes:
- Clear the Cache of Your PC or Console
- Update Hexia game Licenses (PS Only).
- Power cycling your console (PlayStation 4 & Xbox One): Turn off your console » unplug power-cable for 1min. » Plug power-cable back » restart console » Run Hexia again.
- Install Missing Multiplayer packages.
How to Fix Hexia Game Server Connection Problems:
- Reset Winsock:
- Press » Search bar » and type CMD. Now, Right-click Command Prompt when it comes up as a result and select Run as administrator.
In Command Prompt, type 'netsh winsock reset' and hit Enter (on your keyboard).
Now, Restart your computer and Launch Hexia and check if the issue persists.
- Close all other Internet connected apps.
- Restart your network (modem or wi-fi).
Contact Black Mastiff Studio Customer Service
If the problem still persists, contact Black Mastiff Studio customer support. Here is how:
- Open email client
- Provide all neccessary details about the issues you're experiencing.
- Send your email to [email protected]
ABOUT THE GAME
Hexia is a strategy game where your task, as King of your assigned Realm, is to create and expand territory, build new infrastructure, and command and guide your people. You will face events that present themselves to you as opportunities for improvement or as unforeseen setbacks to overcome, and your choices will be critical in allowing your kingdom to have the success it deserves and thus gain a place in the world.The Hexia universe is full of unexpected surprises and mysteries waiting to be uncovered. A deep and intricate story lies behind every random event, and every decision you make will have a consequence on the continuation of the world's plot, as well as on the kingdom's resources.Enter the world of Hexia: explore, build, manage the wealth and favor of your peopleA story divided into chapters will accompany you throughout the gameBe ready for events that may or may not facilitate the expansion of your kingdomKeep the favor of your people high, it will serve to reign as best you canOrganize trade routes and manage your resourcesPlan every move, turn by turn
