Troubleshooting HELLSEED: How to Fix Common Problems and Isuses
Common fixes:
- Clear the Cache of Your PC or Console
- Update HELLSEED game Licenses (PS Only).
- Power cycling your console (PlayStation 4 & Xbox One): Turn off your console » unplug power-cable for 1min. » Plug power-cable back » restart console » Run HELLSEED again.
- Install Missing Multiplayer packages.
How to Fix HELLSEED Game Server Connection Problems:
- Reset Winsock:
- Press » Search bar » and type CMD. Now, Right-click Command Prompt when it comes up as a result and select Run as administrator.
In Command Prompt, type 'netsh winsock reset' and hit Enter (on your keyboard).
Now, Restart your computer and Launch HELLSEED and check if the issue persists.
- Close all other Internet connected apps.
- Restart your network (modem or wi-fi).
Contact Profenix Studio SRLS Customer Service
If the problem still persists, contact Profenix Studio SRLS customer support. Here is how:
- Open email client
- Provide all neccessary details about the issues you're experiencing.
- Send your email to [email protected]
ABOUT THE GAME
IMPORTANT NOTE"HELLSEED: All Chapters", the complete game, will be available this HALLOWEEN (October 31, 2024)!THE GAME DOESN'T WORK AS IT SHOULD? WELL! THIS MEANS IT'S DOING ITS JOB...Don't worry, This game is specially designed to confuse you :) Take in mind that some parts of the game are radomized, so the same thing could not happens the same time or place it happened the previous gameplay, or it couldn't happen at all!.In other words, most, expecially in the house, depends by the movements you do and some randomized parameters.This makes the game a bit unpredictable and sometime it could seems bugged but it isn't!IF YOU HAVE A DUAL GRAPHICS SYSTEM READ THIS!If you have a PC equiped with an Integrated Intel graphics and a discrete NVIDIA or AMD graphics it is probably that S2Engine will not start. This is due to the fact that Operating System (Windows) automatically set the preferred graphics processor the integrated one, so all applications that aren't in the list of recognized 3d applications of NVIDIA or AMD are switched to use the Intel integrated graphics.To solve this you have manually set HELLSEED in the list of application in NVIDIA control panel (or AMD equivalent). In addition in the latest versions of Windows10 (from 2004 version) and in Windows11 this could be not sufficient: you have also to configure 3d graphics in the windows settings.There should be a detailed explaination of the problem on ASUS website atsupport/faq/1038387/ pageIF YOU HAVE A RADEON GRAPHICS CARD KEEP DRIVERS UPDATED!AMD has recently rewritten OpenGL drivers (the old ones were very slow). HELLSEED engine is based on OpenGL and, with new drivers, performances are finally very good.POWERED BY S2ENGINE HDOur game is powered by our proprietary engine S2ENGINE HD.The engine is available on STEAM to be used by other companies and indies.About the GameHELLSEED is a first-person horror adventure with puzzles and some action elements.SYNOPSISItaly 1980, Some doctors at a psychiatric hos...
