Heavy Duty Challenge®: The Off-Road Truck Simulator not working

Is Heavy Duty Challenge down?

Published by Aerosoft GmbH

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Troubleshooting Heavy Duty Challenge: How to Fix Common Problems and Isuses


    Heavy Duty Challenge®: The Off-Road Truck Simulator down?   Heavy Duty Challenge not working  


Common fixes:

  1. Clear the Cache of Your PC or Console
  2. Update Heavy Duty Challenge game Licenses (PS Only).
  3. Power cycling your console (PlayStation 4 & Xbox One): Turn off your console » unplug power-cable for 1min. » Plug power-cable back » restart console » Run Heavy Duty Challenge again.
  4. Install Missing Multiplayer packages.

How to Fix Heavy Duty Challenge Game Server Connection Problems:


  1. Reset Winsock:
    • Press » Search bar » and type CMD. Now, Right-click Command Prompt when it comes up as a result and select Run as administrator.
      In Command Prompt, type 'netsh winsock reset' and hit Enter (on your keyboard).
      Now, Restart your computer and Launch Heavy Duty Challenge and check if the issue persists.
  2. Close all other Internet connected apps.
  3. Restart your network (modem or wi-fi).


Contact Aerosoft GmbH Customer Service

If the problem still persists, contact Aerosoft GmbH customer support. Here is how:

  1. Open email client
  2. Provide all neccessary details about the issues you're experiencing.
  3. Send your email to https://helpdesk.aerosoft.com/portal/home

ABOUT THE GAME



Explore open-world environments and take a chill cross-country trip in your favourite truck, or go on a scavenger hunt to discover all of the secrets hidden in the area. Enter challenging championships inspired by real-life truck trial tournaments. Beat demanding obstacle courses, win trophies and climb online leaderboards. Drive official branded trucks, recreated in highest detail from real vehicles. Play with a wheel controller and choose cabin view for full immersion. Experience custom-made, ultra realistic physics simulation. Truck trial championships and open world cross-country driving 12 real trucks with cabin view Official license from Europa Truck Trial league Damage & repair systems Upgrade & truck reinforcement systems Online leaderboards Ultra realistic physics simulation Gamepad & wheel controller support

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