EEP 16 Expert down or not working? crashes or problems?

Have an issue with EEP 16 Expert? Report your problem

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Troubleshooting EEP 16 Expert: How to Fix Common Problems and Isuses

Common fixes:

Clear the Cache of Your PC or Console
Update EEP 16 Expert game Licenses (PS Only).
Power cycling your console (PlayStation 4 & Xbox One): Turn off your console » unplug power-cable for 1min. » Plug power-cable back » restart console » Run EEP 16 Expert again.
Install Missing Multiplayer packages.

How to Fix EEP 16 Expert Game Server Connection Problems:

Reset Winsock:
- Press » Search bar » and type CMD. Now, Right-click Command Prompt when it comes up as a result and select Run as administrator.
  In Command Prompt, type 'netsh winsock reset' and hit Enter (on your keyboard).
  Now, Restart your computer and Launch EEP 16 Expert and check if the issue persists.
Close all other Internet connected apps.
Restart your network (modem or wi-fi).

Contact Trend Redaktions- und Verlagsgesellschaft mbH Customer Service

If the problem still persists, contact Trend Redaktions- und Verlagsgesellschaft mbH customer support. Here is how:

Open email client
Provide all neccessary details about the issues you're experiencing.
Send your email to [email protected]

ABOUT THE GAME

EEP 16 ExpertThe Leading Railway Construction and Control SimulationDiscover the latest innovations in the most realistic railway simulation ever developed with EEP 16 Expert. This new version includes many additional features, both technical and functional:New curve shapes with flexible properties for all lanes; support of the 'trax' libraryImproved editor functionality in many areas: Copy tracks, create parallel tracks, close track gaps and much more.New top model: DB electric locomotive BR 147Revolutionary new model selection: search your own model stock and filter according to intuitive criteria; find suitable shop and free modelsSeamless integration of the EEP model catalogueComplete railway simulation with all traffic typesExtremely realistic down to the smallest detailComfortable editing of the routes in 2D & 3DImmediate change between editor and simulationControllable driver's cabsFreight loading and animated personsControl boards and routesLua scripting language with extensive command setThousands of ready-to-use 3D models includedDetailed manual (PDF)Video tutorials and layout tutorials for quick entry