Troubleshooting Sherlock Holmes: How to Fix Common Problems and Isuses
Common fixes:
- Clear the Cache of Your PC or Console
- Update Sherlock Holmes game Licenses (PS Only).
- Power cycling your console (PlayStation 4 & Xbox One): Turn off your console » unplug power-cable for 1min. » Plug power-cable back » restart console » Run Sherlock Holmes again.
- Install Missing Multiplayer packages.
How to Fix Sherlock Holmes Game Server Connection Problems:
- Reset Winsock:
- Press » Search bar » and type CMD. Now, Right-click Command Prompt when it comes up as a result and select Run as administrator.
In Command Prompt, type 'netsh winsock reset' and hit Enter (on your keyboard).
Now, Restart your computer and Launch Sherlock Holmes and check if the issue persists.
- Close all other Internet connected apps.
- Restart your network (modem or wi-fi).
Contact Frogwares Customer Service
If the problem still persists, contact Frogwares customer support. Here is how:
- Open email client
- Provide all neccessary details about the issues you're experiencing.
- Send your email to [email protected]
ABOUT THE GAME
Inspired by The adventures of Sherlock Holmes, written by Sir Arthur Conan Doyle.
After Lord Montcalfe's death, his daughter Elisabeth turns to the famous detective Sherlock Holmes to solve the mystery that surrounds her father's death. As his trusted assistant Doctor Watson is having a well deserved holiday with his family, Holmes decides to go to the manor on his own. He will have to use all of his considerable skill to resolve all the manor's riddles. Only then will he discover that behind this mysterious case hides a dreadful secret.
In The Mystery of the Mummy, you'll be immersed in an incredible adventure full of mysteries and with many developments. Take on the role of the famous detective Sherlock Holmes and get ready to avoid numerous traps and to solve riddles. A mysterious murder, numerous suspects, and the famous mummy for a case that appears to be not that easy...
