Troubleshooting Dear My Friend: How to Fix Common Problems and Isuses
Common fixes:
- Clear the Cache of Your PC or Console
- Update Dear My Friend game Licenses (PS Only).
- Power cycling your console (PlayStation 4 & Xbox One): Turn off your console » unplug power-cable for 1min. » Plug power-cable back » restart console » Run Dear My Friend again.
- Install Missing Multiplayer packages.
How to Fix Dear My Friend Game Server Connection Problems:
- Reset Winsock:
- Press » Search bar » and type CMD. Now, Right-click Command Prompt when it comes up as a result and select Run as administrator.
In Command Prompt, type 'netsh winsock reset' and hit Enter (on your keyboard).
Now, Restart your computer and Launch Dear My Friend and check if the issue persists.
- Close all other Internet connected apps.
- Restart your network (modem or wi-fi).
Contact SakuraGame Customer Service
If the problem still persists, contact SakuraGame customer support. Here is how:
- Open email client
- Provide all neccessary details about the issues you're experiencing.
- Send your email to [email protected]
ABOUT THE GAME
My Dear Friend is a pixel adventure/puzzle game. The protagonist Lin accidentally encountered the mysterious girl Yep and was drew to a strange world and forced to find the "Truth". The world keeps shifting, but the story stays the same.This is a tale about the growth of all life. We'd like to present our game in the name of life, growth and friendship. FeatureExquisite ArtworkMoving original tunesMultiple lines of story (will implemented in the complete game)Every character is unique. Well, that's all for now. We only release the prelude of the game, there are a lot of gameplay still under development.