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Cumulus problems reported in the last 24 hours
Most Common Problems
Have an issue with Cumulus? Report your problem
Troubleshooting Cumulus: How to Fix Common Problems and Isuses
Common fixes:
Clear the Cache of Your PC or Console
Update Cumulus game Licenses (PS Only).
Power cycling your console (PlayStation 4 & Xbox One): Turn off your console » unplug power-cable for 1min. » Plug power-cable back » restart console » Run Cumulus again.
Install Missing Multiplayer packages.
How to Fix Cumulus Game Server Connection Problems:
Reset Winsock:
Press » Search bar » and type CMD. Now, Right-click Command Prompt when it comes up as a result and select Run as administrator. In Command Prompt, type 'netsh winsock reset' and hit Enter (on your keyboard). Now, Restart your computer and Launch Cumulus and check if the issue persists.
Close all other Internet connected apps.
Restart your network (modem or wi-fi).
Contact Kuro Star Light Customer Service
If the problem still persists, contact Kuro Star Light customer support. Here is how:
Open email client
Provide all neccessary details about the issues you're experiencing.
Cumulus is a 2D puzzle Tetromino game with a twist. Drop tetromino blocks to fill in concentric circles. Once filled the ring will disappear, the higher level rings will fall down and you will gain points! Get as many points as you can!
