BRG's The Stonecutter down or not working? crashes or problems?

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Troubleshooting BRG's The Stonecutter: How to Fix Common Problems and Isuses

Common fixes:

Clear the Cache of Your PC or Console
Update BRG's The Stonecutter game Licenses (PS Only).
Power cycling your console (PlayStation 4 & Xbox One): Turn off your console » unplug power-cable for 1min. » Plug power-cable back » restart console » Run BRG's The Stonecutter again.
Install Missing Multiplayer packages.

How to Fix BRG's The Stonecutter Game Server Connection Problems:

Reset Winsock:
- Press » Search bar » and type CMD. Now, Right-click Command Prompt when it comes up as a result and select Run as administrator.
  In Command Prompt, type 'netsh winsock reset' and hit Enter (on your keyboard).
  Now, Restart your computer and Launch BRG's The Stonecutter and check if the issue persists.
Close all other Internet connected apps.
Restart your network (modem or wi-fi).

Contact Brave Rock Games Customer Service

If the problem still persists, contact Brave Rock Games customer support. Here is how:

Open email client
Provide all neccessary details about the issues you're experiencing.
Send your email to [email protected]

ABOUT THE GAME

A poor stonecutter notices the lifestyles of those higher in the social hierarchy and wishes to become them. A spirit hears his plea and grants his wish. Despite having his wish granted, The Stonecutter is still unsatisfied and wishes for more. He dreams to become more powerful by embodying the forces of nature. Decide The Stonecutter's fate by choosing what he should wish for! This is the ENHANCED Steam version of our Visual Novel that was released on Nintendo's Wii U. Brave Rock Games is an independent organization that makes interactive software for young audiences. Our current goal is to bring classic stories to digital platforms. We believe reading is fundamentally important to any child's growth. Some children dislike reading due to lack of visuals. We are bringing visual story tales to these children. We have learned that disabled gamers, also enjoy our software due to simplicity of the controls and production value. Lastly, many adults have approached us to give thanks for creating an application they can enjoy with their child.