Troubleshooting Jack: How to Fix Common Problems and Isuses
Common fixes:
- Clear the Cache of Your PC or Console
- Update Jack game Licenses (PS Only).
- Power cycling your console (PlayStation 4 & Xbox One): Turn off your console » unplug power-cable for 1min. » Plug power-cable back » restart console » Run Jack again.
- Install Missing Multiplayer packages.
How to Fix Jack Game Server Connection Problems:
- Reset Winsock:
- Press » Search bar » and type CMD. Now, Right-click Command Prompt when it comes up as a result and select Run as administrator.
In Command Prompt, type 'netsh winsock reset' and hit Enter (on your keyboard).
Now, Restart your computer and Launch Jack and check if the issue persists.
- Close all other Internet connected apps.
- Restart your network (modem or wi-fi).
Contact orangutan matter Customer Service
If the problem still persists, contact orangutan matter customer support. Here is how:
- Open email client
- Provide all neccessary details about the issues you're experiencing.
- Send your email to [email protected]
ABOUT THE GAME
Jack is a game experience that features:2D platforming with physics puzzles.A journey with elements from philosophy, art and life. Organic and unique hand drawn and painted artwork.No unnecessary bloating art, audio, text, or game mechanics. A pure minimalist approach to what matters for an emotional engagement.