Are you having issues with the game? Select the problem you are having and send feedback to Manic Game Studios
Critical Mass problems reported in the last 24 hours
Most Common Problems
Have an issue with Critical Mass? Report your problem
Troubleshooting Critical Mass: How to Fix Common Problems and Isuses
Common fixes:
Clear the Cache of Your PC or Console
Update Critical Mass game Licenses (PS Only).
Power cycling your console (PlayStation 4 & Xbox One): Turn off your console » unplug power-cable for 1min. » Plug power-cable back » restart console » Run Critical Mass again.
Install Missing Multiplayer packages.
How to Fix Critical Mass Game Server Connection Problems:
Reset Winsock:
Press » Search bar » and type CMD. Now, Right-click Command Prompt when it comes up as a result and select Run as administrator. In Command Prompt, type 'netsh winsock reset' and hit Enter (on your keyboard). Now, Restart your computer and Launch Critical Mass and check if the issue persists.
Close all other Internet connected apps.
Restart your network (modem or wi-fi).
Contact Manic Game Studios Customer Service
If the problem still persists, contact Manic Game Studios customer support. Here is how:
Open email client
Provide all neccessary details about the issues you're experiencing.
Critical Mass is an action puzzle game that takes traditional match 3 and brings it into the world of 3D. We combine fast addictive game play with strategy to create a new and innovative experience.Key features:Fast Addictive Gameplay4 Unique Game ModesOnline Leaderboards & Ranking SystemsAchievements & Skillpoint RewardsAccessible to EveryoneExciting Colorful Art StyleGreat Music & Sound Effects.
