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Troubleshooting Age of Empires: How to Fix Common Problems and Isuses

Age of Empires: Definitive Edition down?

Common fixes:

Clear the Cache of Your PC or Console
Update Age of Empires game Licenses (PS Only).
Power cycling your console (PlayStation 4 & Xbox One): Turn off your console » unplug power-cable for 1min. » Plug power-cable back » restart console » Run Age of Empires again.
Install Missing Multiplayer packages.

How to Fix Age of Empires Game Server Connection Problems:

Reset Winsock:
- Press » Search bar » and type CMD. Now, Right-click Command Prompt when it comes up as a result and select Run as administrator.
  In Command Prompt, type 'netsh winsock reset' and hit Enter (on your keyboard).
  Now, Restart your computer and Launch Age of Empires and check if the issue persists.
Close all other Internet connected apps.
Restart your network (modem or wi-fi).

ABOUT THE GAME

Age of Empires, the pivotal RTS that launched a 20-year legacy returns in definitive form for Windows 10 PCs. Bringing together all of the officially released content with modernized gameplay, all-new visuals and a host of other new features, Age of Empires: Definitive Edition is the complete RTS package. Engage in over 40 hours of updated campaign content with new narration and pacing, jump online in up to 8-player battles with new competitive features and modes, experience 4K HD visuals with overhauled animations, get creative with the scenario builder and share your creations. There’s never been a better time to jump in to Age of Empires. Welcome back to history.