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UNDERWATER: STAY ALIVE problems reported in the last 24 hours
Most Common Problems
Have an issue with UNDERWATER? Report your problem
Troubleshooting UNDERWATER: How to Fix Common Problems and Isuses
Common fixes:
Clear the Cache of Your PC or Console
Update UNDERWATER game Licenses (PS Only).
Power cycling your console (PlayStation 4 & Xbox One): Turn off your console » unplug power-cable for 1min. » Plug power-cable back » restart console » Run UNDERWATER again.
Install Missing Multiplayer packages.
How to Fix UNDERWATER Game Server Connection Problems:
Reset Winsock:
Press » Search bar » and type CMD. Now, Right-click Command Prompt when it comes up as a result and select Run as administrator. In Command Prompt, type 'netsh winsock reset' and hit Enter (on your keyboard). Now, Restart your computer and Launch UNDERWATER and check if the issue persists.
Close all other Internet connected apps.
Restart your network (modem or wi-fi).
Contact FOREVER GAME STUDIO LTD Customer Service
If the problem still persists, contact FOREVER GAME STUDIO LTD customer support. Here is how:
Open email client
Provide all neccessary details about the issues you're experiencing.
Life on earth is in danger. A research team has been sent into outer space to explore new habitable worlds
where humans can start a new life.
Near an unknown planet the research ship falls out of hyperspace. All controls and sensors have failed
leaving the vessel dead in space. You have no choice but abandon ship in an escape pod.
The entire surface of the unknown oceanic planet is frozen. Upon impact the escape pod managed to break through the ice cap.
An amazing alien world is revealed in from of your eyes. Your task is to survive and find out the cause
of your ship's tragic events. But BEWARE !!! You are not the only survivor in the ocean’s depth.
