Troubleshooting In Orbit: How to Fix Common Problems and Isuses
Common fixes:
- Clear the Cache of Your PC or Console
- Update In Orbit game Licenses (PS Only).
- Power cycling your console (PlayStation 4 & Xbox One): Turn off your console » unplug power-cable for 1min. » Plug power-cable back » restart console » Run In Orbit again.
- Install Missing Multiplayer packages.
How to Fix In Orbit Game Server Connection Problems:
- Reset Winsock:
- Press » Search bar » and type CMD. Now, Right-click Command Prompt when it comes up as a result and select Run as administrator.
In Command Prompt, type 'netsh winsock reset' and hit Enter (on your keyboard).
Now, Restart your computer and Launch In Orbit and check if the issue persists.
- Close all other Internet connected apps.
- Restart your network (modem or wi-fi).
Contact MAP Design Lab Customer Service
If the problem still persists, contact MAP Design Lab customer support. Here is how:
- Open email client
- Provide all neccessary details about the issues you're experiencing.
- Send your email to [email protected]
ABOUT THE GAME
In Orbit is an interactive virtual reality experience made with data from NASA's Earth Science satellites.
What if you could step inside the unseen phenomena of our planet?
What if your curiosity could transform the world around you?
In Orbit transforms data collected by NASA’s “Eyes on Earth”—the satellites relaying information about our climate, oceans, and soil from thousands of miles above our heads—into a multisensory, interactive experience that celebrates the marvelous complexities of our planet and our drive to unravel them.
By creating a delightful way for everyone to have a dialogue with earth science data, In Orbit hopes to provoke a renewed curiosity about our planet, a passion for its infinite wonders, and a deeper connection to the only home we have.
In Orbit is a collaboration between MAP Design Lab and Microsoft, NASA’s Jet Propulsion Laboratory, The Huntington Library, and Composer Shane Myrbeck.
